What information and document is a moving company required to provide?

Through the estimate and/or earlier than the execution of the order for service, the moving company should present the next:

A copyof its moving estimate (written non-binding or binding)
A copyof the USDOT publication, “Your Rights and Obligations When You Transfer”
Impartial declare settlement/arbitration program info
Contact info for the moving company for complaints and inquiries
After execution of the order of service, the moving company should present a duplicate of the order for service after you and the mover have signed and dated it.

Throughout loading on the time of pick-up, the mover should satisfaction a duplicate of the invoice of lading/freight invoice (and tickets of scale weight after cost of freight invoice).

Throughout unloading at supply, the moving company should present a duplicate of the finished invoice of lading/freight invoice (and tickets of scale weight after cost of freight invoice).

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